Crim Checks R US Business Terms

Fast National Police database checks, reports, criminal history and security checks for all business. Delivered same business day.

Crim Checks R Us Background Checks Business Terms

These terms and conditions are a binding legal agreement between yourself and HMO Crime Checks R Us Pty Ltd. By submitting a request for a Nationally Coordinated Criminal History Check (NCCHC), you acknowledge and agree that you have read and understood these terms and conditions and are legally bound by them.

Definitions of Terms

‘HMO Crime Checks R Us Pty Ltd’ – Refers to HMO Crime Checks R Us Pty Ltd – ACN: XXX – Trading as: XXX
‘Service’ – Any services that are provided by HMO Crime Checks R Us Pty Ltd, including VEVO and NCCHC.
Service Request’ – Any services that are provided by HMO Crime Checks R Us Pty Ltd, including VEVO, and NCCHC.
‘Customer’ – A client who has requested and paid for a Service.
‘Fees’ – The Fees associated with use of the Service provided by HMO Crime Checks R Us Pty Ltd.
‘Website’ – The website that is used to provide the Services, hosted by HMO Crime Checks R Us Pty Ltd

‘Applicant’ – A Customer who is/has completed the application required for their requested service.
‘NCCHC – Refers to a Nationally Coordinated Criminal History Check.

HMO Crime Checks R Us Pty Ltd cannot release any National Police History Check information without receiving the applicant’s signed (electronically or physically) Application and Informed Consent Form and the minimum required forms of identification documents. The applicant agrees to their identification document information being checked with the Issuer or Official Record Holder, and third party ID verification vendors.

HMO Crime Checks R Us Pty Ltd will, from the date the Customer pays the Fees:

Provide the Service Requests where applicable as stipulated in this agreement.

The user/applicant must:

Comply with all Laws and industry codes and practices
Comply with all of HMO Crime Checks R Us Pty Ltd directions, policies and procedures relating to usage of their Service
Not undertake actions that may expose HMO Crime Checks R Us Pty Ltd to any risk of legal or administrative action including prosecution under any Laws
Not proceed in a way that may or will interfere with HMO Crime Checks R Us Pty Ltd business
If requesting a Police Check, then provide the true and correct Purpose for which the Police Check has been requested

It is agreed that the applicant will review all information they have provided in their application before submitting, to ensure the information they have provided is accurate and correct, this includes the submission of ID documents by the Applicant.
Any incorrect information supplied by the applicant will result in an invalid Nationally Coordinated Criminal History Check. The applicant understands that if their check application has not been correctly lodged after 3 months, upon lodgment, updating of details may be required.
If for whatever reason the applicant fails to complete a Service Request within this time (including, without limitation, where a request for further information by HMO Crime Checks R Us Pty Ltd from the applicant and the applicant has failed to respond), HMO Crime Checks R Us Pty Ltd may in its absolute discretion cancel or archive the Service Request including any monies which that applicant has paid will be forfeited. HMO Crime Checks R Us Pty Ltd will then be released from all claims and obligations to provide the services in connection with that Service Request.
The applicant is responsible to bear costs that may arise out of a complaint made in connection with the requests that have been lodged by the applicant. This includes complaints that may have been made by an Australian Police Agency or any other Australian Government Agency.
The applicant must acknowledge and accept the Privacy Policy and General Information in addition to these Terms and Conditions in order to complete their National Police History Check.

The applicant understands that HMO Crime Checks R Us Pty Ltd cannot expedite the National Police History Check process.
Additionally, the Customer acknowledges that:

HMO Crime Checks R Us Pty Ltd does not have access to Australian Police or Government Agency information
HMO Crime Checks R Us Pty Ltd is not responsible for the data on an Agency Check result
HMO Crime Checks R Us Pty Ltd is not permitted to change or modify any Agency Check results on an Agency Check
The quality and accuracy of Australian Police Agency or Government Agency Information is dependent on the relevant Agency or authorised third party, and hence HMO Crime Checks R Us Pty Ltd is not responsible for any inaccurate information provided to the Customer

The applicant understands that HMO Crime Checks R Us Pty Ltd cannot expedite the Visa Entitlement Verification Online process.
Additionally, the Customer acknowledges that:

HMO Crime Checks R Us Pty Ltd does not have access to Government Agency information
HMO Crime Checks R Us Pty Ltd is not responsible for the data on an Agency Check result
HMO Crime Checks R Us Pty Ltd is not permitted to change or modify any Agency Check results on an Agency Check
The quality and accuracy of Government Agency Information is dependent on the relevant Agency or authorised third party, and hence HMO Crime Checks R Us Pty Ltd is not responsible for any inaccurate information provided to the Customer

The quality and accuracy of Government Agency Information is dependent on the relevant Agency or authorised third party, and hence HMO Crime Checks R Us Pty Ltd is not responsible for any inaccurate information provided to the Customer

The customer acknowledges and agrees that each time the Service is used, they will be charged the Fees as stipulated in HMO Crime Checks R Us Pty Ltd website.
HMO Crime Checks R Us Pty Ltd is the sole party in charge of determining and varying the Fees associated with the Service. HMO Crime Checks R Us Pty Ltd is under no obligation to provide the Service to the Customer if the Fee has not been paid.
The customer agrees that HMO Crime Checks R Us Pty Ltd may vary the Fees at any time, without notice. It is the customers responsibility to ensure they are aware of any variations via the HMO Crime Checks R Us Pty Ltd website.

As per Australian Taxation Office laws, the fee outlined is GST (Goods and Services Tax) inclusive. The fee includes the 10% tax.

HMO Crime Checks R Us Pty Ltd is NOT required to provide a refund for:

Incorrect forms that are submitted by the applicant
Any data entry errors made by the applicant
National Police History Checks already submitted to the Australian Criminal Intelligence Commission (ACIC)
Submissions for checks we are not authorised to process
Change of mind after partially or fully completing the application process
Selection of the wrong check type and/or reason for check

Refunds will only be issued if HMO Crime Checks R Us Pty Ltd determines, at their discretion, that extenuating circumstances apply to a Customer.
HMO Crime Checks R Us Pty Ltd will charge a refund administration fee of $20.00 (including GST) to process refunds. This fee will be subtracted from the total amount that is approved by HMO Crime Checks R Us Pty Ltd to be transferred into the applicants nominated bank account.

In its absolute discretion, HMO Crime Checks R Us Pty Ltd may choose to withdraw and not proceed with the completion of a Service Request where:

HMO Crime Checks R Us Pty Ltd is unable to contact the applicant for whatever reason.
The applicant’s payment is not processed, there are insufficient funds to cover stipulated fees, or the applicant does not pay the correct amount into HMO Crime Checks R Us Pty Ltd nominated bank account within the time period requested by HMO Crime Checks R Us Pty Ltd
HMO Crime Checks R Us Pty Ltd believes that the applicant has, or may breach the provisions of these terms and conditions.

HMO Crime Checks R Us Pty Ltd is committed to protecting an applicant’s privacy and complies with the Australian Privacy Principles as set out in the Privacy Act 1988. The Customer and HMO Crime Checks R Us Pty Ltd are bound by the following for use of the Service:

Both parties agree to be bound by the Privacy Policy as stipulated on the Website and Consent form.
Both parties agree to the Terms and Conditions.
Must notify each other if any breaches of policy occur.
Must notify each other if any breaches of Privacy Laws occur.

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Irregardless of other sections in these Terms and Conditions, HMO Crime Checks R Us Pty Ltd does not warrant or guarantee that the Services will be uninterrupted, continuous or error/defect free.
The Customer acknowledges that the continuity of the Services is dependent on a number of environmental and external factors outside normal control of HMO Crime Checks R Us Pty Ltd The Customer also acknowledges that HMO Crime Checks R Us Pty Ltd will have no liability whatsoever in relation to failure or interruption of the performance and function of the Service. HMO Crime Checks R Us Pty Ltd will use reasonable means to restore the Service to a functioning state at their earliest convenience.
The Customer agrees that HMO Crime Checks R Us Pty Ltd Website and Services will from time to time undergo service unavailability due to routine maintenance.
The Customer acknowledges and agrees that HMO Crime Checks R Us Pty Ltd may need to suspend the Service if required to do so by the Law, or any Australian Government Agencies, or if the Customer breaches any of the outlined Terms and Conditions.

In the event where an applicant thinks there may be an error on a Police Check Result, they may contact HMO Crime Checks R Us Pty Ltd to clarify any details. If there is still any concern, the applicant may refer to the result dispute process below to clear any concern:

Applicant contacts HMO Crime Checks R Us Pty Ltd to raise their concern regarding the check result.
If the applicant would like to raise a dispute, they must complete a Dispute Form that is provided by HMO Crime Checks R Us Pty Ltd The applicant must themself provide all the required information and supporting documentation required to complete the Dispute Form.
HMO Crime Checks R Us Pty Ltd will then send the completed Dispute Form to the National Police Checking Service (NPCS) team.
National Police Checking Service (NPCS) team will review the police check result.
Applicant will receive outcome of the dispute, either successful or unsuccessful.

An applicant cannot dispute police history information provided by HMO Crime Checks R Us Pty Ltd through the ACIC or a Police Agency directly. All disputes must be raised directly through HMO Crime Checks R Us Pty Ltd

Any part of this website may not be copied or imitated in whole or part. This includes logos, graphics, sound or images that are contained within the website.
Any user of the service acknowledges that HMO Crime Checks R Us Pty Ltd remains the sole owner of, and retains all Intellectual Property Rights with respect to the service, including all documentation, know-how, methodologies, equipment, systems, processes and other materials supplied or made available to the applicant under or in connection with these terms and conditions.

The Customer acknowledges and agrees that HMO Crime Checks R Us Pty Ltd has the right to amend these Terms and Conditions at any time. Amendments will become effective as soon as they are available to the general public on the HMO Crime Checks R Us Pty Ltd website.
It is the Customer’s responsibility that they check and review the Terms and Conditions to ensure they are up to date and satisfied.

Access to the Internet and Online Tools

The applicant of a service provided by HMO Crime Checks R Us Pty Ltd must:

Ensure they do not introduce any harmful code or bug into the system of HMO Crime Checks R Us Pty Ltd
Other than those expressly permitted by HMO Crime Checks R Us Pty Ltd , the customer must not attempt to gain access to, or interfere with the programs, files, data, hardware, software, or networks of HMO Crime Checks R Us Pty Ltd , or any of HMO Crime Checks R Us Pty Ltd ’s related parties.
Comply with all security and operating requirements which relate to the access and use of HMO Crime Checks R Us Pty Ltd services as displayed on HMO Crime Checks R Us Pty Ltd website, or communicated to the customer from time to time.